An Introduction

Technology is changing the landscape of domestic work. We're harnessing the power of technology to build a caring economy. 

Fair Care Labs makes work better for nannies, caregivers and house cleaners. As the innovation hub for National Domestic Workers Alliance, we experiment with improving marketplace norms, collaborating with the private sector and launching sustainable ventures that will create a fairer future for the care industry.


Current Projects

“We’ve been working for the dignity and protections of domestic workers for a decade.  As more domestic work shifts online, through on-demand platforms in the gig economy and online marketplaces, the issues related to domestic work have been shifted, not solved.  We want to effect change while the DNA of the online economy is still being written.”
- Palak Shah, Director of Social Innovations.

FairCareLabs is committed to finding unique solutions to challenges faced by domestic workers, including building products that promote greater respect and dignity in domestic work.  Whether building an online platform to create a new, fairer work marketplace or designing tools for employers and domestic workers to use together, our goal is always to support the workers who support us each day.

Fair Care Pledge

In partnership with Hand in Hand, NDWA launched the Fair Care Pledge. The pledge consists of 3 simple standards: Fair Pay, Paid Time Off, Clear Expectations.


Good Work Code

Good Work Code is a set of guidelines on creating good work. It’s a framework that companies endorse and use to articulate current practices and announce new practices.





Contractsfornannies.com’s mission is to raise the standards and quality of work for caregivers in the workplace. Contractsfornannies.com is “Turbo-tax” for nanny contracts. An online mobile friendly site that allows the user to fill in a form and customize their own agreement, while providing tips, descriptions of relevant regulations and useful resources at same the time.

Work agreements made easy.



Alia’s mission is to improve the lives and quality of work for people who work as house cleaners. Alia is mobile platform through which house cleaners can manage their schedule, communicate with clients, set preferences for automatic client notifications, collect payment, manage individual task lists, and find new work.

Making jobs easier, making work better.